Below you'll find answers to common questions about Best magazine for the iPad and iPhone. To learn more about iPad functionality or for device support, tap here. For more information using apps on your iPad/iPhone, please visit Apple Support

Download the Best magazine app from the App Store

Take a free trial of Best magazine through your Apple account

At this time it can be used with your iPad, iPhone and iPod Touch.

Yes. You can get a quarterly/half year/annual subscription. Current pricing can be found in the app. A monthly subscription will be available soon.

Best magazine magazine subscriptions are available through iTunes.

All subscriptions to Best magazine automatically renew and are charged to your iTunes account until you cancel. Your iTunes account will be charged when your free trial comes to an end unless you cancel.

Your subscription automatically renews unless you turn off auto-renew at least 24-hours before the end of the current subscription period. To subscribe tap one of the subscription banners located in the top left of the Library or Home pages inside the app. iTunes will automatically charge your account 24-hours prior to the end of the current period. No cancellation of the current subscription is allowed during the active subscription period and no refunds are provided by iTunes. Free access is only available to new subscribers.

If you want to buy just one issue, you can tap the "Buy" button for the issue you want to purchase through the app.

Once your purchase is complete, you will be able to download your digital issue.

Issues 1-6 will be available to download for free. After Issue 6, you will only have access to the issues in your current term.

Please press "Restore Purchases" to fix this problem. Open the Best magazine app and go to the "gear" icon in the top right corner of the app and select "Restore All Purchases". You will be asked for your Apple ID. Make sure you are providing the Apple ID you used to purchase the subscription.

We suggest the following: Delete your app and re-download it from the app store with the same iTunes account ID that you used to purchase the original subscription. Then go into the newly downloaded app and 'Restore Purchases' with your ID to see your original purchases. From here try re-downloading the issue.

Please make sure you were charged for the subscription by going to iTunes, click on Store, Sign In with Apple ID, My Account, Account Options, Purchase History and See All.

Yes. Best magazine is available to international subscribers.

To free up space within the Best magazine app, you will need to archive your issues. Hit the “gear” in the top right hand corner and select Remove Issues from iPad/iPhone. Select the issues you'd like to remove and tap remove. Please note this doesn't mean you will need to repurchase this issue, you will be entitled to download it again for free at any time.

To view which apps are taking up space on your iPad in general go to your iPad Settings. Inside your iPad Settings, under General >> Usage it will list out all of your apps and how much space they are taking up.

Yes - via Twitter, Facebook and email.

For additional assistance with your request, please use this link to contact someone from the iTunes Team. Please follow these 4 specific steps to lead you to one of the iTunes Billing Specialist:

On the first page, there are three columns. In the middle column, find the iTunes icon and click on it. Then select iTunes Store next (right hand side column)

Next please click on Purchases, Billing and Redemption, then select Apple ID Account Billing.

Skip question "Please Tell Us More", and select United Kingdom, then hit the blue Continue button.

On the last page under More Options, you will have 4 options to get to a Billing Specialist:

    Talk to Apple Support Now
    Schedule a Call
    Chat
    Email

We recommend using a stable Wi-Fi connection whenever you download an issue. Timing out for any reason might require you to start the download again. For best results, we recommend that you disable your device's Auto Lock function while downloading an issue to avoid your device going into "sleep" mode. If you started a download and it fails for some reason or you cancel it, you can restart the download by tapping the Library icon on the navigation bar and then tapping the download button on the issue you want.

New issues will not automatically be delivered. However, you will receive a notification when your new issue is available. If you are a current All About Soap magazine for iTunes subscriber you can download the new issue immediately. If you are not a current iPad/iPhone subscriber, you can choose to purchase and download the latest issue.

If you've purchased an iTunes subscription or purchased a single issue, please "Restore Purchases" to fix this problem. Open the App and go to the "gear" icon in the top right corner. Then select preferences and tap on "Restore All Purchases". You will be asked for you Apple ID, make sure you are providing the one you used to purchase the subscription. Select "Done" and when you are back in your library, you should be able to download the issues.

We suggest the following:

Try to delete your app and re-download it from the app store with the same iTunes account ID that you used to purchase the original subscription. From here you should be able to go into the newly downloaded app and "Restore Purchases" with your ID to see your original purchases. From here try re-downloading the issue.

Please make sure you were charged for the subscription by going to iTunes, click on Store, Sign In with Apple ID, My Account, Account Options, Purchase History and See All.

If you purchased your digital subscription in the iTunes store, your subscription will renew automatically at the end of each period unless you take action to cancel it. To do so, open the settings app on your iPad and select store. Tap on your apple id and select view apple id. Once your account information appears, scroll down to "Manage App Subscriptions" Here you can turn your subscriptions off and on.

Please contact Best magazine at bestdigital@subscription.co.uk, making sure you clearly state Best magazine in the subject field.





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